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A WhatsApp chatbot for NGOs and non-profits

Small teams get large volumes of the same questions: how to donate, how to volunteer, when the next camp is. Sarabot answers them on WhatsApp in any language your community writes in, so your team can focus on the work.

NGOs and non-profitsreplies instantly
  1. Customer: How can I donate to your education program?
  2. Sarabot: Thank you! You can donate by UPI or bank transfer. Reply “donate” and we’ll send the details and receipt process.
  3. Customer: I want to volunteer on weekends.
  4. Sarabot: Wonderful. Our weekend sessions run every Sunday, 10 am to 1 pm. Please share your name and city to register.

Questions Sarabot answers for you

The messages you get every day, answered automatically from the information you add.

  • How do I donate and get a receipt?
  • How can I volunteer?
  • When and where is the next event or camp?
  • Who is eligible for your program?
  • What documents are needed to apply?
  • How can I contact your helpline?

Why it works for NGOs and non-profits

Never miss a donor

Donation questions get an instant, accurate reply with your payment and receipt process, even at midnight.

Volunteer sign-ups on WhatsApp

Share schedules and collect names and cities without a separate form.

Information in many languages

Beneficiaries can ask in the language they are comfortable with and get an answer in the same language.

Sensitive cases go to people

Anything the bot shouldn’t handle is marked “Needs you” for your team to answer personally.

Frequently asked questions

Is a WhatsApp chatbot useful for a small NGO?

Yes. It answers repeated questions about donations, volunteering and events automatically, so a small team can respond to everyone quickly.

Can the bot share our donation and bank details?

Yes. Add them to your business information or as a quick reply, and the bot shares them exactly as you wrote them.

Will the bot send messages to our whole contact list?

No. Sarabot only replies to people who message you first. It does not send bulk or broadcast messages, which keeps your number safe.

Start your free trial today

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  • Set up in 10 minutes
  • Keep your WhatsApp number
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