Refund and Cancellation Policy

Every new account can try Sarabot with a free trial before paying, so you can check that it works for your business first.

Cancellation

Plans are prepaid for a fixed period and do not renew automatically. To cancel, simply don’t buy another plan. Your current plan keeps working until it ends.

Refunds

• If you were charged but your plan did not start, write to us and we will start the plan or refund the full amount.
• If you were charged twice for the same order, the extra payment is refunded in full.
• You can ask for a refund within 7 days of payment if fewer than 10% of the plan’s automatic replies have been used.
• Otherwise, payments for a plan that has started are not refundable.

How refunds are paid

Approved refunds go back to the original payment method through Razorpay, usually within 5 to 7 working days.

Contact

For refunds, write to infosara@gmail.com or call +91 94715 00119 with your registered email and payment ID.