A WhatsApp chatbot for e-commerce and online stores
Shoppers message you before they buy and after they order. Sarabot answers those messages in seconds, with your real prices, stock and delivery rules, so you sell more and spend less time typing the same replies.
- Customer: Is the cotton kurta available in size L?
- Sarabot: Yes, the Blue Cotton Kurta is in stock in L for ₹899. Cash on delivery is available.
- Customer: How many days for delivery to Pune?
- Sarabot: Orders to Pune usually arrive in 3 to 5 working days. You get a tracking link once it ships.
Questions Sarabot answers for you
The messages you get every day, answered automatically from the information you add.
- Is this product in stock?
- What is the price and is COD available?
- When will my order arrive?
- How do returns and exchanges work?
- Do you have a discount code?
- Can I change my delivery address?
Why it works for e-commerce and online stores
Answers from your product list
Add products with prices and stock. Sarabot quotes them exactly and never invents a product you don’t sell.
Handles the festive rush
Sale days bring hundreds of identical questions. The bot answers all of them at once, day and night.
Catalogues and offers on demand
When someone types “offers” or “catalogue”, send a ready reply with images or a PDF.
Your team closes the sale
Bulk orders, complaints and anything unusual are marked “Needs you” so a person replies.
Frequently asked questions
Can a WhatsApp chatbot answer stock and price questions for my store?
Yes. Add your products with prices and stock in Sarabot. The bot answers from that list and says so when an item is out of stock.
Does it work with my existing WhatsApp Business number?
Yes. You link your number by scanning a QR code, like WhatsApp Web. You do not need a new number or the WhatsApp Business API.
Can it track orders from my website?
Sarabot answers order and delivery questions from the information you give it, such as delivery times and your tracking process. Order-specific questions it cannot answer are passed to your team.
Start your free trial today
- No card needed
- Set up in 10 minutes
- Keep your WhatsApp number